Health Agency Uses Analytics to Target Investment

Healthcare investments are needed on a continuum from the point of care (at the bedside) all the way through to population health data aggregation and analysis. Our Client asked us to develop a methodology to prioritize those investments.

The Challenge

Our client had two pools of funds available for investment in innovative projects and needed assistance in prioritizing innovation investments and planning the resources required to implement the investments.

What Was At Stake

The funds available for investment were in two multi-million-dollar pools. One pool needed a data-driven model of prioritization that would include factors for all stakeholder’s needs as well as the mission and vision of the agency. The other pool needed a staffing model to ensure the future investments could be quickly deployed at the highest value targets.

The Solution

OTB team members engaged the broader state health care community to learn what investments were needed and what capabilities existed to realize those investments. In parallel, the team worked with senior leadership of the agency to develop criteria and weightings to evaluate the investments. The impacts of these investments were then estimated using the available health care community demographic data.

“This was the most analytical decision this agency has ever made.”

– Chief Information Officer, Enterprise Technology Services

The second part of the solution was a staffing model generated using existing staffing from the agency, demographics of the health care community, and benchmarking data from other states with similarly scaled investment portfolios.

Results

OTB Solutions’ investment model enabled the agency to rank the opportunities, gave them transparency into the rankings and the power to modify those rankings as new information came to light. The self-service staffing model allowed the agency to clearly articulate and justify staffing for internal budgeting, as well as identifying the critical community dependencies to realize the full potential of the investments.

OTBs Unique Approach

Even with messy data and disparate data systems, Business Intelligence holds tremendous value. OTB believes that business intelligence is more than data models, visualizations and KPIs. It is about knowing the industry, the people, and the processes and how those interact to tell a story in the data.